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The term User Experience (UX) Design has been around since the 1990s when the father of the field, cognitive psychologist and designer Don Norman, coined the term.

Much like graphic design and other forms of design, the process is an integral part of UX, and understanding the different stages can mean the difference between success and failure.

So in this article, we’re going to focus on the critical UX design process. 

You’ll learn to recognize UX as a process of distinct steps—from research to design to testing—that have been defined and refined over the past few decades and continue to evolve as the field matures and solidifies.

The UX Design Process Step-by-Step

In this blog post, we want to show you how to start a UX project; to give you a taste of the UX methods used by UX designers when working on designing or redesigning a product, and show you the order in which specific UX steps should be taken.

What steps make up the UX design process?

The UX design process can be divided into four key phases: user research, design, testing, and implementation. While the UX design process does typically take place in that order, it’s important to note that UX is an iterative process.

As a UX designer, you’ll often hear the phrase “Design is never finished!” This is because, throughout the UX design process, you’ll uncover new insights that may lead you to rethink your design decisions so far. Expect to revisit and repeat certain steps in the UX design process as you continuously optimize and improve your designs.

Within each of these main phases of the UX design process, there are several individual steps that you’ll take to improve the user’s experience with a product, app, service, or website. We’ll discuss each of these in more detail now before we dive into how the goals of the user and the goals of the business are aligned.